Schedule your 45 min session with daniel

Daniel is our Founder & Director, with over 10 years in the industry and 60+ implementations in contact centres all over ANZ.

Fill out the form and we'll be in touch to book in your discovery call. Your Blueprint assessment will be with you within 3 business days of that call.

We take a max of 12 Blueprint sessions a month to ensure the quality of every assessment. Book in now to secure your spot.

15/8 Fairfax Street, Sippy Downs, Queensland, 4556
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frequently asked questions

What is the Kaizn Blueprint?

The Kaizn Blueprint is months of research done for you, it's the second opinion you get before you sign a new vendor, not after. It's a 45 minute session with our Founder & Director Daniel Harding, followed by a written, independent recommendation in 3 business days.

What's included in the Kaizn Blueprint?

Once you've completed your 45 minute discovery session, you'll walk away with:

  • An independent needs assessment: A structured read on your operation before you peak to any vendor
  • A comparison of every leading vendor: Assessed for your needs, and the ANZ market specifically
  • A shortlist you can defend: Recommendations you can take to IT, procurement of the CFO - whoever makes the call
  • Demo scorecards: We help organise, structure and sit in with your vendor demos so you get shown exactly what's needed
  • Commercial benchmarking: A view on what similar businesses are paying before you sign
  • Implementation guidance: We guide you through the implementation or migration so you're not left unsupported
What's the catch?

There isn't one - promise! The Blueprint isn't the start of a retainer; it's a recommendation you own. If it's all you ever need from us, take it and go.

If you want more from us, that's there too: we'll set up the right vendor demos, make sure your questions get answered for your use cases, and help with implementation once you've decided.

We work this way because it's how trust gets built, and because more clients come back when it's time to implement. That's what's worked for 60+ implementations so far.

How many Kaizn Blueprint sessions are available a month?

We run 12 Blueprint sessions per month, to make sure we can deliver the best quality work for you, our clients.

How much does the Kaizn Blueprint cost?

The Kaizn Blueprint costs 45 minutes of your time.